Government & Defense
Automation that survives a security review.
Mission workflows, correspondence and case handling, inside the controls you already operate under.
Nine sectors
Where we deploy
Healthcare
Every call answered, every appointment kept.
Scheduling, intake and clinical documentation, integrated with the record system.
Financial Services
Document work that closes faster and audits clean.
Origination, document processing and controls that survive an examination.
Logistics & 3PL
Dispatch that scales without another dispatcher.
Exception handling, customer communication and dispatch across sites.
Manufacturing & Robotics
The cell was never the hard part.
Robotic cell integration, maintenance intelligence and line telemetry.
Private Equity
Portfolio reporting without the fire drill.
One reporting layer across companies that share no systems.
Professional Services
Bill the hours you were losing to admin.
Proposal generation, engagement reporting and utilisation intelligence.
Real Estate
Tenant service that does not wake anyone up.
Portfolio operations, tenant service and the reporting underneath both.
Education
Fewer devices lost, more questions answered.
Campus infrastructure, volume device programmes and student-facing service.
Insurance
Claims and underwriting throughput, without adding adjusters.
Claims intake, first notice of loss, underwriting file preparation and policy servicing, automated inside carrier-grade controls.
Banking & Capital Markets
Onboarding, operations and reconciliation, at the pace the front office sells.
Client onboarding, KYC file assembly, reconciliations and operational reporting, automated with the audit trail the regulator expects.
Energy & Utilities
Field, plant and back office, working from the same facts.
Work-order handling, outage communications, compliance reporting and asset-record upkeep, automated around operations that cannot pause.
Pharma & Biotech
Documentation velocity for organisations that run on evidence.
Quality documentation, deviation handling, regulatory submission assembly and lab-record hygiene, automated inside a validated environment.
Retail & Consumer Goods
Item, order and vendor operations that keep pace with the shelf.
Item setup, vendor onboarding, order-exception handling and chargeback response, automated across commerce and supply systems.
Security
Alarm-to-action operations that scale past the control room.
Alarm handling, dispatch coordination, incident reporting and guard-tour compliance, automated for physical-security operators.
Automotive
Supplier, quality and claims flows at line speed.
Supplier document flows, quality containment, product-claims handling and launch readiness, automated across plant and enterprise systems.
Chemicals & Natural Resources
Compliance, logistics and plant paperwork for continuous operations.
Regulatory documentation, shipping compliance, plant-turnaround coordination and safety-record upkeep for chemicals, oil and gas, and mining operations, automated around processes that never stop.
Communications & Media
Order, content and rights operations at subscriber scale.
Service-order fallout, content metadata, rights and royalty handling, and customer communications for telecommunications operators and media businesses.
High Tech & Software
Quote-to-cash and customer operations that scale with ARR, not headcount.
Quote and order operations, renewals, entitlement handling and support triage, automated across the revenue stack.
Travel & Hospitality
Disruption handling and guest operations that keep pace with the day.
Disruption rebooking support, guest communications, group and event coordination, and back-office reconciliation for airlines, hotels and travel operators.
Aerospace & Defense
Programme, supplier and compliance operations under export discipline.
Programme documentation, supplier flow-downs, export-control screening support and certification evidence, automated inside controlled environments.
Construction
The building is on schedule. The paperwork is three weeks behind it.
AI and IT for general contractors, subcontractors and owners’ teams, submittals, RFIs, pay applications and daily reporting carried by agents, on the platforms the job already runs.
Not listed?
These nine are where we have deployed most, not the limit of where the work applies. The general assessment covers anything else, and if your sector turns out to be a poor fit we will say so on the call rather than after the scoping.
Talk to usWhat is the same everywhere
One method, nine vocabularies
Sector pages exist because the vocabulary, the systems and the constraints differ. The method does not.
Start from the mundane workflow
The impressive-sounding candidate is rarely the one worth doing first. The queue nobody enjoys is where the recoverable hours are, and it is also the one where being wrong costs least while trust is being built.
Sit with the people doing it
The documented process and the practised process differ in every sector, and the difference is the finding. Automating the documented one produces a system people work around.
Design the escalation before the happy path
Where the cost of being wrong is asymmetric, a person decides. Which cases those are is a sector question, a symptom, a determination, a safeguarding concern, a detention clock, and it is settled before anything is built.
Measure before, not after
A baseline taken from your own data in the first week is what makes the result arguable rather than asserted. It is also frequently the thing that reorders the priorities.
What actually differs
Where the sector matters
Four things change by sector, and they change the design rather than the language. This is why the pages are separate.
- What may not move
- Protected health information, student records, material non-public information, plant-floor control traffic. The constraint on data movement decides the architecture before any performance consideration does, and it is different in every sector on this page.
- Where the human has to be
- A clinical judgement, a credit determination, a benefit decision, a record release, a machine motion. The asymmetry is sector-specific and so is the interface that makes a person genuinely able to disagree.
- What the calendar is
- A term date, a commissioning window, a reporting cycle, an appropriations year, a close. Sequencing is set by the sector’s calendar rather than by a delivery plan, and a supplier who has not asked about yours has not worked in it.
- Which systems hold the truth
- Epic, MercuryGate, Encompass, Yardi, Ellucian, SAP. Naming them is cheap; knowing why each one shapes the integration, the permission model, the work-order model, the milestone model, is the part that takes having done it.
Each sector page carries the automation candidates in that sector’s own language, with a column stating what goes wrong when that specific workflow is automated badly. That column is the one worth reading if you are trying to work out whether a supplier understands your operation or has been told about it.